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How ceri 711 Handles Your Personal Data

Your account data — including your registered details and payment activity through DANA, OVO, or GoPay — is handled with clear purpose and kept only as long as needed.

Account Data ProtectionDANA, OVO, GoPay Transaction PrivacyYour Right to Access & DeleteCookie & Device Data Disclosure
ceri 711 How ceri 711 Handles Your Personal Data
HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

We use industry-standard SSL encryption across every page and transaction. When you deposit via DANA or OVO, the payment flow is secured end-to-end — your wallet credentials never pass through our servers directly. Account login is protected by OTP verification sent to your registered contact, so access requires both your password and a one-time code. We keep session logs to detect unusual activity and flag it before it affects your balance.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can adjust cookie preferences through your browser settings at any time without losing account access.

Data Retention

Active account data is retained while your account is open. After account closure, we hold records for the period required under applicable Indonesian regulations, then delete them from our systems.

Third-Party Access

Payment processors like DANA, OVO, and GoPay receive only the transaction data they need to process your request. No marketing partners receive your personal account details.

Request a Data Change

To correct, export, or delete your personal data, contact support via live chat or email with your account details. We will verify your identity before processing any data change request.

PRIVACY CONTACT

Reach Us About Your Data

Live Chat Connect with our support team directly from your account dashboard. Available around the clock for data access requests, correction queries, and account privacy concerns.
Email Support Send your data request or privacy question to our dedicated address. We respond to all account-related data queries within a reasonable timeframe during business hours.
Account Settings Log in and head to your account settings to update your registered contact details, review saved payment methods like OVO or GoPay, and manage notification preferences directly.

Privacy Policy — Common Questions Answered

Real questions from account holders about how their data is used, stored, and protected on ceri 711.

We collect your name, contact details, and the payment identifiers linked to your chosen wallet — DANA, OVO, or GoPay. This is used solely to verify your account and process transactions.

We share only the minimum data required with payment processors like DANA and OVO to complete your transactions. We do not sell or share your personal information with marketing companies.

Contact our support team via live chat or email from your registered account. We verify your identity first, then process your access or deletion request within a reasonable timeframe.

Payment flows use SSL encryption throughout. Your wallet credentials go directly to the payment provider — they never pass through or are stored on ceri 711 servers in readable form.

We use session cookies for login continuity and analytics cookies to improve the site. You can disable non-essential cookies through your browser settings without affecting your account access.

After closure, we retain records for the period required under applicable Indonesian regulations. Once that period ends, your personal data is deleted from our active systems.